Privacy Policy

Effective: May 15, 2026 | Version 1.0

1. Data Controller

Company: DomRol Kft.

Country: Hungary

Platform: Rentivo (rentivo.domrol.com)

Email: privacy@rentivo.domrol.com

2. Data We Collect

2.1 On registration

  • Email address (required for identification)
  • Full name (optional)
  • Phone number (optional)

2.2 On booking

  • Name, email, phone number
  • Driver's licence number (vehicle rentals)
  • Booking dates and total amount
  • IP address and user agent (for eIDAS digital signature audit trail)

2.3 Automatically collected

  • IP address, browser type
  • Cookies (see Cookie Policy)
  • Usage analytics (only with consent)

3. Legal Basis for Processing

Contract performance (GDPR Art. 6.1.b)

Processing bookings, payments, and service communication

Legitimate interest (GDPR Art. 6.1.f)

Security, fraud prevention, platform operation

Legal obligation (GDPR Art. 6.1.c)

Financial record-keeping (5 years), STR reporting

Consent (GDPR Art. 6.1.a)

Marketing emails, push notifications, analytics

4. Data Recipients

Stripe (Ireland, EU)

Payment processing — PCI DSS Level 1

Contract

Supabase (Ireland, EU)

Database hosting — GDPR compliant

Contract

Vercel (EU region)

Web hosting — GDPR compliant

Legitimate interest

No personal data is transferred outside the EU/EEA.

5. Retention Periods

Data categoryRetentionBasis
User profileUntil account deletionContract
Booking data5 yearsLegal (accounting)
Payment records5 yearsLegal obligation
Audit log1 yearLegitimate interest
Marketing consentUntil withdrawnConsent
Cookie consent1 yearePrivacy

6. Your Rights (GDPR)

Access (Art. 15)

Request a copy of your personal data

Rectification (Art. 16)

Request correction of inaccurate data

Erasure (Art. 17)

Request deletion of your data

Restriction (Art. 18)

Request restriction of processing

Portability (Art. 20)

Receive your data in a machine-readable format

Objection (Art. 21)

Object to legitimate interest-based processing

To exercise your rights: privacy@rentivo.domrol.com — we respond within 30 days.

7. Supervisory Authority

NAIH — National Authority for Data Protection and Freedom of Information

Web: naih.hu

Email: ugyfelszolgalat@naih.hu

Tel: +36-1-391-1400